Store Policy

Please Choose Carefully

Our store policy is designed to be clear before you make a purchase. Please review the information below before completing your purchase at Vintage on Broadway.

Important Store Policy

No Returns, No Refunds, No Exchanges

All sales at Vintage on Broadway are final. We do not offer returns, refunds or exchanges on any items purchased in-store. Please choose carefully. Our team is happy to assist you before purchase — just ask.

We Offer Layby!

The traditional layby is still alive and available at Vintage on Broadway.

Sometimes you fall in love with an item that is a little more than you can afford. We understand, and that is why we offer layby.

Leave a 10% deposit on your items and we will hold items until you pay them off within 4 weeks. We keep the process straightforward and in-store.

No PayID. No Afterpay. No accounts. No bank transfers.

All Sales Are Final

Once an item has been purchased, the sale is considered final. We recommend checking the item carefully before purchase.

No Returns or Exchanges

Vintage and pre-loved pieces are individual items. We do not accept returns or exchanges after purchase.

Ask Before You Buy

Our team is happy to help you inspect an item, check sizing or answer questions before you make your purchase.

Before Purchasing

Please inspect your chosen item carefully and speak with our team if you need any assistance before completing your purchase.